Terms of service
Terms of Service
Last Updated: January 20, 2026
Welcome to Nate & Lane. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service.
1. Products and Orders
All furniture and outdoor swing products sold by Nate & Lane are custom-made to order. Product specifications, materials, and finishes are as described on our website. We reserve the right to make minor modifications to products if necessary due to material availability, provided the overall quality and design integrity are maintained.
2. Pricing and Payment
All prices are listed in USD and are subject to change without notice. Payment is required in full at the time of order placement. We accept major credit cards and other payment methods as indicated at checkout.
3. Custom Orders and Production
As all products are made to order, production times vary by product. Estimated production and delivery times will be provided at the time of purchase. Once production begins, orders cannot be cancelled or modified.
4. Shipping and Delivery
We ship throughout the United States. Shipping costs and estimated delivery times will be calculated at checkout. Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers.
5. Returns and Refunds
Due to the custom nature of our products, all sales are final. Please review our Return Policy for information regarding damaged or defective items.
6. Product Care and Warranty
Care instructions will be provided with your purchase. We stand behind the quality of our craftsmanship. If you experience any manufacturing defects, please contact us within 48 hours of delivery.
7. Intellectual Property
All content on this website, including images, designs, text, and logos, is the property of Nate & Lane and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our express written permission.
8. Limitation of Liability
Nate & Lane shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the purchase price of the product.
9. Governing Law
These Terms of Service are governed by the laws of the United States and the state in which Nate & Lane operates, without regard to conflict of law provisions.
10. Changes to Terms
We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website constitutes acceptance of any changes.
Contact Us
If you have any questions about these Terms of Service, please contact us through our website.