Privacy Policy

Last Updated: January 20, 2026

At Nate & Lane, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our custom furniture products.

1. Information We Collect

Personal Information

When you place an order or create an account, we collect:

Name and contact information (email address, phone number, shipping and billing addresses)
Payment information (processed securely through our payment processor)
Order history and preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

Browser type and version
IP address and device information
Pages visited and time spent on our site
Referring website addresses
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your custom furniture orders
Communicate with you about your orders, including production updates and shipping notifications
Provide customer service and respond to your inquiries
Send you marketing communications (with your consent)
Improve our website, products, and services
Prevent fraud and enhance security
Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Third-party companies that help us operate our business (payment processors, shipping carriers, email service providers)
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, sale, or acquisition of our business

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information
Opt out of marketing communications
Disable cookies through your browser settings
Request a copy of the personal information we hold about you

To exercise these rights, please contact us through our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion of personal information.

10. International Users

Our business is based in the United States. If you are accessing our website from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us through our website.